Who we are

This Privacy Policy (“Policy”) sets forth the privacy practices of Shortwave Coffee (“Company”, “we”, “us”, or “our”) for managing the personal information of users (“Users” or “you”) of the [www.shortwavecoffee.com , www.shortwave.coffee] website (“Site”). This Policy is enacted to demonstrate our commitment to the privacy of our Users and to comply with applicable data protection legislation, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Scope of Information Collection

  • Personal Identification Information: We collect information that Users voluntarily provide, such as names, addresses, email addresses, and telephone numbers, when Users purchase products, subscribe to our newsletter, or otherwise engage with our Site.
  • Financial Information: For the purposes of processing transactions, Users provide payment information, which may include credit card numbers or other payment method details. Please note, our payment processors handle all payment transactions, and we do not store credit card details.
  • Analytical Data: We automatically collect information on how Users interact with our Site through cookies, log files, and other tracking technologies. This includes Users’ IP addresses, browser types, operating system, and browsing habits within the Site.

Utilization of Information

The information collected under Section 1 is used for the following purposes:

  • To facilitate the processing and fulfillment of orders.
  • To maintain accurate customer service records and manage inquiries.
  • To distribute communications related to marketing, provided that the User has not opted out of receiving such communications.
  • To enhance the functionality and security of our Site, and to improve service delivery overall.
  • To fulfill any legal or regulatory requirements.

Disclosure of Information

  • Service Providers: Information may be shared with vendors and service providers who assist in the operation of our Site, under the condition that these parties agree to keep this information confidential.
  • Legal Requirements: We may disclose User information where required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site.

Data Security Measures

We employ appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

User Rights

  • Access and Control: You have the right to access, correct, or delete your personal information stored with us.
  • Opt-Out Rights: You can opt out of receiving promotional communications by following the unsubscribe instructions provided in these communications.

Use of Cookies and Tracking Technologies

Our Site uses “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent.

Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions regarding our Privacy Policy, please contact us using the contact form on the Site.